Refund Policy for menahub.com

Last Updated: [Insert Date]

Thank you for shopping at menahub.com. We strive to ensure you are completely satisfied with your purchase. If you are not entirely satisfied, we are here to help.

Eligibility for Refunds

To be eligible for a refund, your item must be:

• Unused and in the same condition as when you received it.

• In its original packaging, including all tags, labels, and accessories.

• Accompanied by the original receipt or proof of purchase.

You must initiate your return request within 10 days of receiving your order for a full refund to your original payment method, or within 30 days for store credit.

Non-Refundable Items

The following items are final sale and cannot be refunded:

• Pierced jewelry (e.g., earrings for pierced ears).

• Swimwear, lingerie, or bodysuits if the hygiene seal is broken or removed.

• Items marked as "Final Sale," "Clearance," or on deep discount.

• Gift cards.

How to Request a Refund

To start a refund request, please contact our customer service team first at [insert your customer service email]. Include your order number and the reason for your return. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions. Do not send your purchase back without this authorization.

Return Shipping & Costs

• The customer is responsible for paying the return shipping costs, unless the return is due to an error on our part (e.g., wrong or defective item).

• We recommend using a trackable and insured shipping service, as we are not liable for return packages lost in transit.

Refund Processing

• Once we receive and inspect your return, we will notify you of the approval status via email.

• If approved, your refund will be processed to your original payment method within 7-14 business days.

• Please note that shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@menahub.com. We will arrange a prepaid return label for you and process a full refund or replacement at no extra cost.